mm38dd Privacy Policy

1. Introduction

mm38dd is a platform for Myanmar players that brings football betting, live casino, and slots games together in one place. This privacy policy explains how we collect, use, and protect your personal data when you use mm38dd's website https://mm38dd.vip and all related services.

By continuing to use our services, you are considered to have accepted the terms of this policy. Please read this policy carefully. If you find any inaccurate information, you can contact us at [email protected].

2. Data We Collect

We collect only the information necessary to provide our services. The types of data collected are as follows —

2.1 — Information You Provide

• Name, phone number, and email address provided when creating an account
• Payment details provided when making transactions via KBZPay, Wave Money, AYA Pay, and bank transfer
• Deposit and withdrawal records and transaction history
• Information provided when contacting customer support

2.2 — Automatically Collected Information

• IP address, browser type, and device information
• Login date, time (Myanmar Standard Time - MMT), and gaming records
• Cookies and website browsing data
• Pages visited and links clicked on our website

2.3 — Information Received from Third Parties

• Payment confirmations received from payment providers (KBZPay, Wave Money, AYA Pay)
• Information received from fraud prevention and payment verification services

3. How We Use Your Data

Collected data is used only for the following purposes —

• Creating and managing accounts
• Processing deposits and withdrawals
• Tracking gaming records and ensuring fair play
• Providing customer support — via 24/7 live chat and email
• Preventing fraud and financial crimes
• Promoting responsible gambling practices
• Conducting service improvement and security checks
• Meeting legal and regulatory requirements

Your personal information will not be used beyond the purpose for which it was provided.

4. Sharing of Personal Information

mm38dd will not sell, rent, or trade your personal information to third-party companies. However, we may share it in the following limited circumstances —

4.1 — Service Providers

We share only the information necessary to deliver our services with third parties such as payment services (KBZPay, Wave Money, AYA Pay), game software providers, and IT security services. They may use it only for the purposes we instruct.

4.2 — Legal Requirements

We may disclose information to legal authorities when required by law, or when necessary to protect our users, third parties, or ourselves.

4.3 — Business Transfers

In the event of a company merger, acquisition, or sale of assets, personal information may be transferred, but the protections in this policy will continue to apply.

5. Cookies Policy

Our website uses cookies. Cookies are small data files stored in your browser that help improve how the website works.

5.1 — Types of Cookies

• Essential cookies — Required for the service to function and cannot be disabled (login sessions, security operations).
• Analytics cookies — Help us understand how our services are used. You can disable these.
• Functional cookies — Used to remember your personal settings such as language preferences. You can disable these.

You can disable cookie settings through your browser settings. Please note that some features of the website may be affected as a result.

6. Personal Information Security

mm38dd applies technical and organisational security measures to protect your personal information —

• SSL (Secure Socket Layer) encryption is used for all data transmission and storage
• Access to databases is restricted and access logs are monitored
• Payment data is properly encrypted and securely maintained
• Our staff's access to personal information is limited based on role and responsibility
• In the event of a data breach, we will act promptly and notify those affected

Please understand that no matter how well these security measures are in place, we cannot guarantee 100% security of data transmitted over the internet. Your login credentials (username, password) must be kept confidential and handled by you alone.

7. Personal Information Retention Period

We retain your personal information for as long as we provide the service and for as long as required by law —

• From the time the account is opened until it is closed, and for at least five years after account closure
• Financial records — retained for the period required by law
• Customer service communications — retained for two years after resolution
• Analytics cookie data — 12 months

When data is no longer needed, we will securely delete it.

8. Your Rights

You have the following rights regarding your personal information —

Access and Retrieval

You can view and obtain a copy of the personal information we hold about you. To do so, contact us at [email protected].

Correction

You can request that inaccurate or incomplete personal information be corrected. You can also update it yourself through your account settings.

Deletion

You can request to close your account or delete your personal information. However, some data may need to be retained due to legal requirements.

Restriction and Objection to Processing

You may request to limit or object to the processing of certain personal data. For this matter, you can contact us at [email protected].

9. Under-21 Restriction

mm38dd services are for users aged 21 and above only. We will not knowingly collect personal data from any person under 21. If you become aware that a child or young person under 21 is using our website, please notify us immediately at [email protected]. Their data will be deleted.

10. International Data Transfers

To provide our services, your data may be stored on servers outside Myanmar. In such cases, the level of data protection will not be reduced, and the security standards set out in this policy will continue to apply.

11. Third-Party Links

The mm38dd website may contain links to third-party websites. The privacy policies of those websites are separate from ours and may differ. Please read their privacy policies carefully before accessing those websites.

12. Policy Updates

mm38dd may update this Privacy Policy from time to time. Any changes will be shown on this page with a "Last Updated" date and will be announced in a prominent place on the website. Continued use of our services will be taken as your acceptance of the updated policy.

Please check back on this page regularly so you can see any updates.

13. Contact Us

For questions, personal data requests, or complaints relating to this Privacy Policy, you can reach us through the following channels —

• Live Chat — 24/7 instant support in Burmese, available on the website
• Email — [email protected]

Our customer support team is available 24 hours a day in Burmese.